Flight TrainingJul 29, 2:11 PM
United Flight Attendants Can Now Use Secret Crew Bunks During Non-Rev Travel
A few weeks ago, it emerged that flight attendants at United Airlines who are using their ‘non-rev’ staff travel privileges might soon be able to occupy one of the most comfortable flat beds on board the Chicago-based carrier’s international widebody aircraft fleet. And, no, we don’t mean a Polaris Business Class seat. We’re referring to something far more comfortable and spacious… the secret crew bunks, or what is officially called the ‘Overhead Flight Attendant Rest’ or OFAR on Boeing 777s and 787 Dreamliners. The idea behind the policy is that non-rev flight attendants who have been left with a jumpseat because every seat is otherwise occupied by a fare-paying passenger will now be able to get some rest during a long-haul flight – something that is almost otherwise impossible if you’re stuck on a pull-down jumpseat. While some other U.S. airlines, including non-unionized Delta Air Lines, have allowed their non-rev jumpseating flight attendants to use crew bunks for several years, the opportunity has only now been opened up to United Airlines flight attendants following an agreement between the carrier and the Association of Flight Attendants (AFA-CWA) as part of the successful conclusion of very lengthy contract negotiations. But there was a delay in actually implementing the benefit because the union needed to lock down a policy to make it as fair as possible. Thankfully, that policy has now been agreed. Here’s how it will work: The crew bunks (or crew rest seats on aircraft without bunks) will only be offered to flight attendants who have been assigned a jumpseat. If a non-rev passenger has been assigned any type of passenger seat, that’s where they have to stay. The bunks will only be available for use by United Airlines flight attendants. If a flight attendant for another airline is jumpseating, then they can’t use the crew bunks, even if they are trained on that aircraft type. Dependent on the aircraft type and the number of crew actually working the flight, there may or may not be a spare bunk that can be used. And no, flight attendants can’t share bunks. If there is more than one non-rev jumpseater, then use of the bunks will go in seniority order. The bunks can only be occupied when the aircraft is at an altitude of at least 15,000 feet on Boeing 787s and 25,000 feet on Boeing 777s. For taxi, takeoff, ascent, descent, and landing, non-rev crew have to be in their jumpseat. Non-rev flight attendants need to be careful not to disturb the working crew when they are taking their assigned breaks. United Airlines managers, even those who have gone through flight attendant training, aren’t allowed to occupy the bunks as part of this policy. Even when there aren’t enough crew rest seats or bunks available for non-rev flight attendants when the working crew is taking their breaks, that doesn’t mean they can’t still be used. A non-rev traveler could use the bunks during the first and second meal service, and then sit on their jumpseat during the assigned crew breaks. Every flight attendant who works on widebody aircraft will have their favorite bunk, so you can probably imagine there being some type of coordination with the international purser over which bunks the non-rev travelers are allowed to occupy, so as not to annoy the working crew. The bunks of the Boeing 777-300 are generally regarded as one of the best OFAR facilities, with every bunk being equal in the amount of space available and the threat of noise disturbance from the cabin. In contrast, the Boeing 787 has some bunks that are slightly more private, and one bunk that is slightly roomier… but additional space comes at the expense of peace as it is located right above the galley area. While not a concern for United’s flight attendants, one of the most hated crew bunks are one the Airbus A380, and, specifically, a module that was built in the cabin on the main deck. These bunks are not only pretty cramped, but they also carry every bit of sound from within the cabin.
